How to Choose the Perfect Business Process Management Software 

Before You Dive Into Business Process Management Software

A proper business process management system will enhance your efficiency. 
But even before going through the process of due diligence with software tools and vendors, you must be able to answer the following questions:

Customer references

Ask for customer references and make sure these customers actually purchased the vendor’s software. Were they happy with the software and the service? 

Test the vendor’s support systems. 
Do they respond quickly? How will these support services scale when you onboard your team.


Technical resources

 Look at provided adoption materials like knowledge bases, documentation, video tutorials, or wikis. What does the vendor provide for customers to educate themselves? 

Advisory capability

Look for a provider that understands your business situation or industry, and whose people seek to be longterm partners.

Make sure the vendor has long-term experience in developing and improving its products.

Development experience

Timeline for implementation

Look for providers who can implement the tool before you start losing money (or your sanity).  

Interactive Gantt charts

Easy-to-use report builder

Customizable templates

Workload management

Real-time newsfeed

Task management

24/7 live support

Free mobile apps

Free integrations with GitHub, Salesforce and 35+ tools

Wrike takes business process management to a new level

6 Factors to Consider When Choosing a Solution

When you’re ready to begin the process of searching for and testing out different tools, then you must look at these five items in order to make the best decision: 

If you can’t identify the goals you want to achieve with this new tool, then you’re spinning your wheels. On the other hand, clearly marked objectives will make planning much easier for all..

What are your objectives for implementing a business process management software?

In order to better understand how a BPM solution might fit into your organization, you have to understand your processes. Are your processes data-centric but needing a variety of integrations? Or will the BPM tool be used more for modeling workflows? What about factors such as scalability, or flow requirements?  

How will the tool fit into your company?

Is your company ready for process automation? 

You need to communicate to your team why you’re implementing a BPM solution and how it will affect their day-to-day work to make onboarding as frictionless as possible, and ensure any questions or concerns have a platform for being heard.